Category Archives: Service design

Australian International Design Awards has a Service Design category

The Australian International Design Awards and the Good Design Council Australia aim ‘To create a better Australia where good design is ubiquitous and leads to a better, safer, more beautiful and sustainable world.’

This year, for the first time, the Awards have a service design category in the areas of:

  • Not-for-profit: Not-for-profit services designed for charitable or other causes.
  • Business: Profit-generating services designed for the business sector.
  • Education: Services designed for the education sector.
  • Government: Public services designed in response to government tenders.

The Awards also recognise product design in the areas of:

  • Consumer
  • Business and technology
  • Medical and scientific
  • Automotive and transport
  • Sport and leisure
  • Housing and Building
  • Heavy machinery
  • Architectural and interior

Entry is open to all professionally designed products or services available in Australia (including those available to Australians via the internet). This means products or services professionally designed by Australians for overseas markets are also eligible (see more under ‘Eligibility’). Deadlines for all submissions are soon on 30 March 2012.

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Service Designing: A Network for Service Designers, by Service Designers

This month Nick, Jaimes and my article, Service Designing: A Network for Service Designers, by Service Designers, is published in the Service Design Network’s Touchpoints Journal edition (Vol. 3 No. 1). The edition covers the topics of ‘Learning, Changing and Growing’ in service design.

We were asked to recount our story of establishing Service Design Drinks and Thinks in London which supports a model for informal learning and knowledge exchange about service design. We began monthly Service Design Drinks nights in 2008 (informal drinks nights for service designers) and Service Design Thinks nights in 2009 (a platform to share experiences of service design practice).

Since then, the Service Designing network has gone global to include to date 19 cities in 15 countries around the world. That’s at least 19 other stories, just like London, that host local models for sharing service design knowledge.

If there’s a Service Designing network in the city you live (or at a city you are planning to visit) seek out the names and contact details below because each and city coordinator has their own story to tell and service designing network and knowledge to share.

If you would like a copy of the paper, please DM me on Twitter.

Click on the links below to see write ups on on past London Service Design Thinks nights:

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